AUTONOMOUS CX, UNDER YOUR CONTROL

Give your AI

the power to act.

the power to act.

Dubot lets you decide what approved CX agents can do inside your product, then safely carries out and verifies what they do.

Dubot lets you decide what approved CX agents can do inside your product, then safely carries out and verifies what they do.

See Dubot resolve

Talk to us

Built for customer experience

WhyismySalesforcesyncfailing?
Why is my Salesforce sync failing?
What's running in your product
Checked sync status: 47 records failed since Tuesday
Identified pattern: missing required field “Account Owner”
Cross-referenced field mapping: changed in last release
Updated mapping to use default owner
Re-queued 47 failed records
Found it. Your field mapping broke in last week's release. I've fixed it and re-queued the 47 records. They'll sync in the next run.
actions running ↓
Action registryAdmin view onlyLast synced 4 min ago · 3 repos
ActionTypeAI policyOn
Check sync statusReadAutomatic
Read field mappingReadAutomatic
Update field mappingWriteConfirm required
Re-queue failed recordsWriteConfirm required
Delete sync configWriteConfirm required
Approved by Anna S., Product Manager at Acme corp.
WhyismySalesforcesyncfailing?
Why is my Salesforce sync failing?
What's running in your product
Checked sync status: 47 records failed since Tuesday
Identified pattern: missing required field “Account Owner”
Cross-referenced field mapping: changed in last release
Updated mapping to use default owner
Re-queued 47 failed records
Found it. Your field mapping broke in last week's release. I've fixed it and re-queued the 47 records. They'll sync in the next run.
actions running ↓
Action registryAdmin view onlyLast synced 4 min ago · 3 repos
ActionTypeAI policyOn
Check sync statusReadAutomatic
Read field mappingReadAutomatic
Update field mappingWriteConfirm required
Re-queue failed recordsWriteConfirm required
Delete sync configWriteConfirm required
Approved by Anna S., Product Manager at Acme corp.

Your support AI already answers well. And the job still isn’t done.

A good answer can still leave the job open.

A good answer can still leave the job open.

When the customer needs an outcome, instructions hand the job back. Dubot can answer, guide, act, or route the request.

When the customer needs an outcome, instructions hand the job back. Dubot can answer, guide, act, or route the request.

TalkbotStill chatting
You may need admin permissions. Ask your workspace owner, then try again.
I am the workspace owner. I’ve already tried that.
Thanks for clarifying. Open Billing, select the invoice, then choose Edit.
That’s where I started. Why are you sending me in circles?
I understand this is frustrating. To change the date, open Billing…
Message…
4 answers generated0 actions completed
DubotTyping request
Ask Dubot anything…
0 requestsComposing request

Where Dubot sits

The agent can change. Your product’s action boundary does not.

Shown with Intercom Fin · Works with any approved agent

‹
Fin
•••×
AI Agent · Online
Can you move my invoice to August 30?
I found invoice #1042 for Acme Corp. It’s currently due August 15. I think you mean this one?
Fin · AI Agent · Just now
Yes, that’s the one.
Just to confirm: update the Acme invoice’s due date from August 15 to August 30?
Fin · AI Agent · Just now
Yes.
Done. The Acme invoice is now due August 30. I verified the change.
Verified by Dubot · receipt_7H2K
Ask a question…
Compare Dubot + Fin in depth →

THE PRODUCT EXPERIENCE

Whatever the job needs.

Answer when explanation is enough. Show the next step in the live product. Do approved work with confirmation. Or bring in the right person with context.

Dubot

AI support that gets the job done.

Dubot understands how your product works, then answers the question, guides the customer through it, or completes the task.

Dubot resolution surfaceLive product context
HoneyBook
Client workspace
Invoices
ClientDueStatus
Acme Corp · #1042Aug 15Draft
Northstar Co.Jun 24Reminder
Hearth & PineJun 28Paid

WHY CONTROL MATTERS

Trust starts with clear limits.

See what can run, what needs confirmation, and what changed.

acme.com / settings / billing

AGENT SESSION

RUNNING

A

Acme

sarah@enterprise · admin

Browser agent is operating this page

No confirmation requested

SETTINGS · BILLING

Enterprise workspace

Overview

Plan & billing

Members

Usage

API

Plan

Billed annually · renews Dec 2026

ENTERPRISE + PRO

→

PRO

Seats

Active members across workspace

142 / 200

Data retention

Logs, analytics, audit history

90d + 30d

→

30d

API rate limit

Per minute, per key

500 / min

Cancel

Save changes

downgrading plan…

Save changes

downgrading plan…

Browser Agent

Take control

Stop

AGENT

✓ Opened Settings · Billing

✓ Changed plan to Pro

✓ Changed retention to 30 days

→ Clicking Save changes...

AGENT

✓ Opened Settings · Billing

✓ Changed plan to Pro

✓ Changed retention to 30 days

→ Clicking Save changes…

WHY CONTROL MATTERS

Trust starts with clear limits.

See what can run, what needs confirmation, and what changed.

acme.com / settings / billing

AGENT SESSION

RUNNING

A

Acme

sarah@enterprise · admin

Browser agent is operating this page

No confirmation requested

SETTINGS · BILLING

Enterprise workspace

Overview

Plan & billing

Members

Usage

API

Plan

Renews Dec 2026

ENTERPRISE + PRO

→

PRO

Seats

Active members across workspace

142 / 200

Data retention

Logs, analytics, audit history

90d + 30d

→

30d

API rate limit

Per minute, per key

500 / min

Cancel

Save changes

downgrading plan…

Save changes

downgrading plan…

Browser Agent

Take control

Stop

AGENT

✓ Opened Settings · Billing

✓ Changed plan to Pro

✓ Changed retention to 30 days

→ Clicking Save changes...

AGENT

✓ Opened Settings · Billing

✓ Changed plan to Pro

✓ Changed retention to 30 days

→ Clicking Save changes…

Your team decides how far AI can go.

Set when Dubot should answer, when it should show the customer what to do, when it can safely complete the task, and which actions require confirmation.

Set when Dubot should answer, when it should show the customer what to do, when it can safely complete the task, and which actions require confirmation.

people set the limit

Full security details

Data processing

SOC 2 Type II certification

Reads can run. Writes confirm.

Low-risk reads can run automatically. Consequential writes can require the right role and explicit confirmation.

Confirmation appears before consequential changes.

Create, send, or modify actions can require customer approval before they run.

Review the action history.

See who triggered an action, what ran, and what changed.

Your product stays the source of truth.

Dubot uses the product state, permissions, and action context needed to operate and audit each completion.

CUSTOMER WORKFLOWS

Prove one customer journey before expanding.

Invoice creation

PDF → quote form fill

Send your first gift

Invoice creation

PDF → quote form fill

Send your first gift

Invoice creation

PDF → quote form fill

Send your first gift

Rebecca Pechette

“We’re absolutely thrilled, and we appreciate being part of this so early on. It’s a very, very cool opportunity.”

Rebecca Pechette

Sr. Mgr. Digital Programs & Operations, HoneyBook

THE ECONOMICS

Deflection lowers cost per contact.

Deflection lowers cost per contact.

Deflection lowers cost per contact.

Resolution lowers contacts.

Resolution lowers contacts.

Resolution lowers contacts.

The missing ticket only matters when the customer’s job is complete.

The missing ticket only matters when the customer’s job is complete.

One job becomes a reusable resolution system.

Engineering exposes the underlying capability. CX governs how Dubot answers, guides, acts, confirms, and hands off.

Map one resolution well, then reuse the pattern.

ENGINEERING

Exposes the capability.

CX

Governs the experience.

DUBOT

Reuses the approved action.

What should Dubot help your customers finish?

Start with one high-friction support journey.

Start with one high-friction support journey.

Talk to us