Last updated: July 31, 2026

This Privacy Policy explains how Dubot (“Dubot,” “we,” “us,” or “our”) collects, uses, and discloses information when you visit dubot.ai or use the Dubot product.

Who we are

Dubot is provided by Dubot, Inc. For any privacy question, contact security@dubot.ai.

Information we collect

Information you give us: contact and demo-request details on the site (name, work email, company, message), and account/workspace information when you sign up (name, email, company, authentication credentials).

Information collected automatically: website analytics and visitor-intelligence data through Google Analytics and RB2B, including browser and device information, IP-derived location, page and referring URLs, visit timestamps, and an inferred company or professional profile when available; and product usage data when you use Dubot — actions taken, session and turn logs, and performance/error telemetry used to operate, secure, and improve the service.

Information processed on behalf of customers: if your organization is a Dubot customer, we may process that organization’s own end-user data strictly as instructed by them, under our agreement with them. In that relationship, the customer is the data controller and Dubot is the data processor.

How we use information

We use information to provide and secure the service, respond to inquiries, send account and service communications, understand which organizations are interested in Dubot, support our business-development outreach, monitor and improve reliability, and comply with legal obligations. We do not sell personal information.

Where data is hosted

Application data (accounts and workspace data) is hosted on Amazon Web Services in the us-east-1 region, in a managed PostgreSQL database (Amazon Aurora Serverless). Product usage and event data is hosted on Amazon DynamoDB, also in AWS us-east-1. Edge and API delivery is served via Cloudflare, which may process request metadata such as IP address to route traffic globally. Authentication is handled by Better Auth, self-hosted on our own infrastructure. Transactional email is sent via Postmark.

Cookies

We use Google Analytics to understand how visitors use dubot.ai and RB2B to understand which companies or professional profiles may be visiting. These services may use cookies or similar device signals and process browser, network, page, referral, and timestamp information. Ketch manages consent choices, and these non-essential tools load only when the Data Analytics purpose is permitted under the applicable rules. You can change your choices through our cookie settings or use RB2B’s privacy request tools at https://www.rb2b.com/privacy-policy. We use this information for our own analytics and business development, not third-party advertising, and we do not sell personal information.

Sharing and subprocessors

We share information only with service providers who process it on our behalf, under contract, and only as needed for the stated purposes: Amazon Web Services (hosting, database, compute), Cloudflare (edge network and CDN), Google (website analytics via Google Analytics), Ketch (consent management), GetEmails LLC d/b/a RB2B (website visitor and company identification), and Postmark (transactional email). We do not sell personal information or share it for third-party advertising.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, or to object to or restrict certain processing. To exercise these rights, contact security@dubot.ai.

Data retention

We retain personal information for as long as needed to provide the service and for legitimate business or legal purposes, then delete or anonymize it. Customer data retention is governed by the applicable customer agreement.

Security

See our Trust & Security page for details on how we protect data.

Children’s privacy

The service is not directed to children under 16, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

Contact us

Email: security@dubot.ai